Yealink-T20 User Manual-V61.0 - 图文 

Enterprise IP Phone Basic Call Functions

4) Users can click the Hangup button to end the call in the web page.

Password dial

When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which you enter in the PswLength field. For example: you configure the password prefix as 3, enter the PswLength as 2, then you enter the number 34567, it will display 3**67 on the phone. To configure password dial via web interface:

1) Click on Phone->Features->PswDial, in the pull-down menu, select Enable. 2) Enter the password prefix in the PswPrefix field 3) Enter the Length in the PswLength field. 4) Click Confirm button to save the changes.

Call Completion

Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact end the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem.

To configure Call Completion via phone interface:

1) Press MENU->Features->Call Completion to enter the configuration page. 2) By the Left/Right navigation keys, select whether to enable this option.

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Enterprise IP Phone Basic Call Functions

3) Press OK button to save your changes.

Answering a call

Answering an incoming call

1) If you are not on an active call, lift the handset using, or press the Speaker button

to answer it using the speakerphone, or press the HEADSET button to answer it using the headset.

2) If you are on an active call, press the corresponding line key or OK button to

answer it.

During the conversation, users can alternate between Headset, Handset and Speaker mode by pressing the corresponding buttons or picking up the handset.

Denying an incoming call

Press the X key to deny the incoming call directly.

DND

If users enable the DND function, all the incoming calls will be rejected and the display shows:

icon; Users can find the incoming call record in the Call History.

To configure the DND function via Phone interface:

1) Press Menu->Features->DND to enter the configuration interface. 2) Use the navigation keys to select Enable/Disable. 3) Press OK button to save the changes.

4) Select DND option again to deactivate DND mode. Users can also configure DND function by the DND Code:

1) Press Menu->Features->DND to enter the configuration interface.

2) Configure the DND On Code and the DND Off Code, then press OK button to save

the changes.

3) When you enable the DND function, the phone will send a message to the server,

and the server will turn on the DND function. Then any calls to the extension will be rejected by the server automatically. And the incoming call record will not be displayed in the Call History.

Call Forward

This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox.

The following call forwarding events can be configured:

?

Always: Incoming calls are immediately forwarded. 42

Enterprise IP Phone Basic Call Functions

? ?

Busy: Incoming calls are immediately forwarded when the phone is busy.

No Answer: Incoming calls are forwarded when the phone is not answered after a

specific ring times.

To configure Call Forward via Phone interface:

1) Press Menu->Features->Forward. Users can also press the Tran button or the corresponding DSS key to enter the forward setting page directly when the phone is idle.

2) There are 3 options: Always, Busy and No Answer.

3) If you select one of them, enter the phone number you want to forward. 4) If you want to realize this function by server, please enter the On Code and Off Code, then when you select to enable the call forward function via your IP phone, it will send message to the server, and the server will turn on the function immediately. When there is call to the extension, the server will forward it to the configured number automatically based on the forward type. And the IP phone will not show the record in the call history anymore.

5) Press OK button to save the changes. To configure Call Forward via Web interface:

Click on Phone->Features->Forward to do the relating changes. Please refer the above configuration information.

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Enterprise IP Phone Basic Call Functions

In addition, you can enable or disable the phone to forward an incoming call to international number which begins with the international call prefixes of 00. If you need specify the international call prefix, contact your system administrator for more information.

Forward international is enabled by default.

To configure Forward International via phone interface:

1) Press Menu -> Settings -> Advanced Settings -> Fwd International. 2) Select Disable or Enable in the pull-down menu of Fwd International. 3) Press Save to save your changes.

Intercom

Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary.

To configure Intercom option via phone interface:

1) Press Menu->Features->Intercom to enter the configuration page.

2) Intercom Allow: To configure whether to answer the incoming intercom calls. 3) Intercom Mute: To configure whether to mute the incoming intercom calls

automatically.

4) Intercom Tone: To configure whether to play ring tones when there is incoming

intercom calls to your extension.

5) Intercom Barge: To configure whether to answer the incoming intercom calls

during a conversation. If the option is enabled, when there is incoming intercom calls to your extension, if you are on an intercom conversation, it will refuse the call automatically; or it will put the current call on hold and put the incoming intercom call through.

6) Select and configure the different options by navigation keys. 7) Press OK button to save your changes.

During an Active Call

Mute

This function allows you to mute the microphone of the active audio device during a call; users can not be heard by the other party. Users can still hear all other parties while mute is enabled.

To mute/resume the conversation: Press

button during a conversation to mute the current call, the icon

will be

shown on the LCD, and the power indication LED will blink. Press conversations will be muted

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again to get the

microphone return to normal conversation. When you press the MUTE button all of the

Enterprise IP Phone Basic Call Functions

Call Hold

This call function allows you to place an active call on hold. In this case your IP PBX might play a melody or message to the other party while waiting. Other calls can be received and made while having a call on hold. To hold/resume a call:

1) Press the HOLD button to put your active call on hold.

2) During the call, there will be a \

there is a current call in hold state.

3) If there is only one call on hold, press the HOLD button again to retrieve the call. 4) If there is more than one call on hold, press the Up/Down navigation keys or the

corresponding Line key to highlight the call, then press the HOLD button again to retrieve the call. Note: When you are under the call hold status, putting down the handset, the conversation will go on over the speaker instead of hanging up the call. Call Waiting

This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances.

To enable/disable Call Waiting via Phone interface: 1) Press Menu->Features->Call Waiting.

2) Use the navigation keys to active/inactive Call Waiting.

3) Use the navigation keys to enable/disable the Play Tone option. This option used

to define whether to play ring tones when there is call incoming during a call. 4) Press OK button to save the changes, or Menu to return to the previous menu.

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